Samsung Smart Switch Mobile

Transferring everything from your old phone to your new Samsung Galaxy device is seamless with the Samsung Smart Switch Mobile app. This powerful tool enables you to effortlessly migrate all your cherished content to your new Galaxy phone, ensuring you don't miss a beat.

Features:

• Transfer all your content from your old phone to your new Galaxy device.
• Compatible with a wide range of devices including iOS, Android, and PC.
• Offers multiple data transfer methods for your convenience.
• Free to download and user-friendly.

If you encounter issues downloading the app from the Google Play Store, try these steps:

• Reboot your phone, navigate to Settings → Apps → Google Play Store → Clear cache and data, and attempt the download again.

▣ Smart Switch provides the flexibility to transfer your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch™ assists in discovering your favorite apps or suggesting similar alternatives on Google Play™.

▣ Who can transfer?

• Android™ owners:
  • Wireless transfer: Android 4.0 or higher
  • Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
  • Wired transfer: Android 4.3 or higher, charger cable, and a USB connector
• iOS™ owners: Choose the method that suits you best:
  • Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
  • Import from iCloud™: iOS 4.2.1 or higher and Apple ID
  • PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started here
• Windows™ Mobile owners:
  • Wireless transfers: Windows OS 10

  *Note: For more detailed information and step-by-step instructions, visit http://www.samsung.com/smartswitch

▣ What can be transferred?

• Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
• You can transfer app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?

• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2)

*Note: For Galaxy S2, older OS (GB/ICS) versions might cause incompatibility. If your S2 doesn't function properly, try after a firmware update.

• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2)

*Note: Due to device compatibility issues, it might not be possible to install and use Smart Switch on certain devices.

1. To transfer data, both devices must have at least 500 MB of free space in their internal memory.
2. For wired connections, your device must support the 'Transferring media files (MTP)' USB option to enable content transfer.
3. If you have a non-Samsung device that frequently disconnects from the wireless network, navigate to Advanced Wi-Fi on your device, disable the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (These options may vary depending on your device manufacturer and OS version.)

※ Application Permissions

The following permissions are necessary for the app's service:

• Required Permissions:
  • Phone: Used to confirm your phone number
  • Call logs: Used to transfer call log data
  • Contacts: Used to transfer contacts data
  • Calendar: Used to transfer calendar data
  • SMS: Used to transfer SMS data
  • Storage: Used to save files necessary for data transfer
  • Microphone: Used for high-frequency audio when searching for Galaxy devices
  • Bluetooth: Used to search for nearby Galaxy devices using Bluetooth
  • Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices

If your system software version is lower than Android 6.0, consider updating the software to configure App permissions. After the update, you can reset previously allowed permissions via the Apps menu in your device settings.