SNCF Connect: Trains & routes

Embark on your journey with SNCF Connect, the premier application for train travel and sustainable mobility, serving over 15 million users across France and Europe. Whether you're planning a daily commute or a grand adventure, SNCF Connect is your go-to travel companion.

From start to finish, SNCF Connect streamlines your travel experience, enabling you to plan, book, and manage all your journeys with ease:

• Organize your trips in advance, securing the best routes at the most competitive prices.
• Effortlessly purchase and access your tickets, travel subscriptions, season tickets, and travel passes.
• Conveniently exchange or cancel your reservations whenever necessary.

Forget juggling multiple apps! With SNCF Connect, you can manage all your train trips across France and Europe, as well as your public transport journeys (metro, bus, tramway), and even your carpooling arrangements. Travel with added peace of mind, thanks to integrated services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limitless.

More than just a ticketing platform, SNCF Connect provides personalized, proactive information to enhance your travel experience:

Features to Simplify Your Daily Travel

Plan Your Journey:

• Discover the optimal route to your destination throughout France.
• Access a wide range of transport options, including public transport in Paris and Ile-de-France (IDFM network) and 29 other cities (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse, Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Set up alerts for reservations, low prices, and fully booked trains to secure the perfect ticket.
• Reserve a ticket option to hold your price for a specific duration.

Book Tickets and Season Tickets:

• Purchase all types of train tickets, including Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
• In Île-de-France, easily top up your Navigo pass directly on your phone to save time monthly.
• Buy and validate digital transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities across France.
• Use your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Enjoy secure payment options with your bank card (in one or multiple installments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Confidence:

• Save your regular travel routes for quick access.
• Prepare for your trip by accessing your e-ticket, saving it in your Apple or Google Wallet, adding your trip to your calendar, or sharing it with friends and family.
• Check timetables and routes for upcoming departures and arrivals at any station.
• Stay informed with real-time traffic updates and your train's current position, receiving alerts for disruptions or maintenance work, even on European routes (Eurostar (ex-Thalys), TGV Lyria...).
• Receive in-app messages mirroring onboard announcements (TGV INOUI, OUIGO, Intercités, TER).
• Access detailed information about the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
• Simplify connections with guidance on which train/car to board or which exit to take.
• Retrieve your purchase and travel receipts effortlessly.

Need Assistance?

• Quickly find answers through our chatbot or online help.
• Reach out to our advisors, available 7 days a week via messaging, telephone, or social media.