Mein o2

Discover the power of the "My o2" app, your go-to destination for managing all your o2 services with ease. Whether you're on a prepaid or term contract, the multiple award-winning Mein o2 app delivers essential services and exclusive advantages right at your fingertips, anytime, anywhere. For our business clientele, the o2 Business App is tailored to meet your specific needs.

Key Features of the Mein o2 App

For Contract Customers

• Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS outside of flat rates. You can even keep an eye on this via a handy home widget.
• Tariff Management: View your current tariff details and book additional options to suit your needs.
• Update Customer Data: Effortlessly change your customer data while on the move.
• Billing Insights: Access your invoices and itemized bills (EVN) for a clear view of your expenditures.
• SIM & Contract Services: Handle number portability, order and activate eSIMs, manage third-party services, and more.
• Network Monitoring: Conduct live checks of the o2 network and submit fault reports when necessary.
• Loyalty Rewards: Enjoy new customer benefits every month through our Priority loyalty program.

For Prepaid Customers

• Usage Tracking: Keep tabs on your data volume and units (minutes & SMS) used.
• Credit Management: Check your current credit balance and top up easily whenever you need to.
• Tariff Flexibility: Change your tariff or book additional options to optimize your plan.
• Update Customer Data: Modify your customer details conveniently while on the move.
• Network Check: Perform a live check of the o2 network to ensure you're always connected.

For My Handy Customers

• Contract Information: Get all the details about your My Handy contract in one place.
• Digital Invoicing: Access a digital version of your invoice for easy management.
• Installment Plan Details: Gain insights into your installment plan and manage it effectively.
• Early Payment Option: Take advantage of the early payment feature for your convenience.

Important Notes

The Mein o2 app is designed exclusively for o2 private customers. Business customers should use the o2 Business App. Please note that Alice Mobile connections and third-party providers are not supported by the Mein o2 app.

Liability/Requirements

Please be aware that the Mein o2 app relies on the online services of Telefónica Germany, and constant availability cannot be guaranteed. To utilize the app, you'll need an account at o2online.de.