FlySmart

Embark on your journeys with confidence and peace of mind with the newly launched FlySmart mobile app by the Malaysian Aviation Commission (MAVCOM). Designed to enhance your travel experience, FlySmart empowers you to protect your traveler's rights effortlessly.

Getting started is simple and secure. Just create a consumer account with MAVCOM by providing your email address, name, and phone number**. Your personal data is safeguarded and used exclusively for MAVCOM's complaints management, ensuring your privacy is respected at all times. With FlySmart, your rights protection is just a tap away!*

Once registered on the FlySmart app, you gain the power to address any flight-related service issues, non-compliance, or violations encountered during your air travel. The app allows you to lodge complaints* directly to MAVCOM, with the convenience of attaching photos and documents to bolster your case. Stay informed with real-time updates on your complaints' progress through notifications and track them using the intuitive Case History list.

Stay ahead of the curve with the latest travel-related updates. FlySmart delivers news broadcasts on national flight disruptions, breaking travel news, and other significant events directly to your app. With seamless access to the FlySmart website and Facebook page, comprehensive information on travelers' rights is always at your fingertips.*

Download and install the FlySmart mobile app today to travel smarter and with greater confidence. Experience the difference with FlySmart!

*Please note that an internet connection is required at all times to use the FlySmart app features.

**Your personal data will solely be used for MAVCOM's complaints management. For more information, please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1. Additional features
   • Travel Advisory
   • Know Your Rights
   • Account Deletion
   • Refund Process
2. Bug fixes
3. Design improvements